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Saturday, September 28, 2019

Learning Management: 3 years on and Cornerstone still beats Workday

It was exactly three years ago, almost to the day, that Workday launched its long-awaited Learning module in an attempt to plug the last hole in its integrated HRIS offering.

At that time I was advising a Swiss-based company in their selection of a new global HRIS tool and as part of that exercize I was regaled with a first peek at Workday Learning. At the end of the demo, my client, the global VP of HR, whispered into my ear, "That's all they offer? Why pay so much for so little?" I whispered back, "Agree. You can get much more from YouTube...for free!"

A great admirer of Workday's since its inception, I was underwhelmed by what I saw. Basically, it wasn't much more than  the ability to post videos, index them based on a limited set of criteria such as recommendations or availability. The enrollment  process was very basic. Nothing on a full training  or budget management process without which no decent multinational would even consider changing its LMS (Learning Management System.) Considering how strong the other Workday modules are, especially Core HR and Compensation and even the recent addition then of Recruiting, there was nothing Cornerstone, the undisputed Learning leader, had to worry about, I told myself.

Three years later, have things improved markedly? Has Workday narrowed the gap with Cornerstone? Not even by a nano-inch. Workday Learning far from reaching maturity is nowhere to be seen: Apart from the odd customer, you never come across anybody willing to use it. You never hear of consultants trained on Workday Learning or on companies looking for Workday Learning resources. Why would they since there is no interest on implementing what for all intents and purposes is an empty shell? Better spend time, resources and effort interfacing Workday Core HR with Cornerstone whose offering can reach into every single nook and cranny of an LMS project.

Even Workday itself uses for its own learning...Cornerstone! If they can't even drink their own champagne (or eat their own dog food - have your pick of what metaphor is more appropriate) this  clearly signals a resounding failure on the part of a vendor that has gone from strength to strength since it was founded almost 15 years ago.

Hasn't time come to reach the logical consequence: Pull the plug on a dud and...make a bid to merge with or acquire Cornerstone. The two companies share a similar culture, are both based in California (although Santa Monica and Pleasanton are not exactly next-door neighbors), are similarly acknowledged as the leader in their core offering and enjoy enthusiastic loyalty from their customers. Definitely the best of both worlds. Should it happen, you heard about it here first!

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