Further info and resources from my website

Monday, October 14, 2024

Preparing for your upcoming annual compensation review in Workday

PARIS 

This article in this week's The Economist on the pitfalls of badly designed bonuses is a timely reminder that annual compensation reviews are right around the corner. Having spent half of my 12-years' Workday experience implementing the module dedicated to salary review, bonus and stock awards, here are some useful tips:

  •  If it’s your first time implementing Workday Advanced Compensation, it pays not to be overly ambitious: Try not to go big bang with bonus, stock and merit. If your salary review scheme is relatively simple (e.g., few items in your matrix) but bonus has a lot of complex scorecards, then start just with Merit and wait for the following cycle to add Bonus.


  • Try to anticipate your Advanced Compensation needs when designing and implementing your Core model. There is nothing worse, after having spending time designing, implementing, deploying and training your workforce on one version of Core HR or Core Compensation, than to have to revisit it at the last moment because, say, the way you defined FTE in Core HR is a big No Go in Advanced Compensation.


  • Make sure you plan enough time and resources for a dry run in your Sandbox tenant.





  • If it’s your second year running the module, then go back to your notes as to what went wrong (despite careful planning, things inevitably go wrong – believe you me, I was there) and make sure you fix those issues for 2025. Check Workday's recent releases: Something that was not possible last year may now have become a standard Workday feature.

  • Clean up your data: A major part of your support during the several months that your review will run will be dedicated to adding employees who were left out of the review when you launched it because they were missing, for instance, a stock plan. Or, conversely, having to remove some employees from your bonus review because you forgot to update their base salary and their bonus payout comes out wrong.

  • Last but certainly not least, test thoroughly your participation rules for parallel events and watch out for those innocent-looking configuration decisions which can translate into major costs for the company. I remember that at one of my clients we were puzzled by the unanimity managers from various latitudes displayed when terminating their employees, until we realized that using that very date and not one earlier, allowed managers to increase their budget (after all, there’s little sense in raising the salary of a departing employee, is there?) Managers from all around the world weren’t necessarily in cahoots but like many other users when they find an opportunity to game the system, they rarely pass up on it.

 I could go on for thousands of additional pixels, but if you follow the above, chances are that you will mitigate your issues and maximize your chances of success. 


(This is the latest in a long series of blog posts dedicated to Workday and Compensation. Just check the chronological list of posts in the Blog Archive to find articles on these two topics: separately or together.)


Tuesday, May 21, 2024

Retiring Shared Demo Tenant: Workday's still correctable blunder

PARIS 
As my blog followers have known for quite some time, I am a great admirer of Workday: the company, its people, its products, its culture, its customer service. Many of my posts are testimony to this admiration, as is my decision to spend most of my working time implementing the product for my clients. This being said, my blog followers also know that I am no blind vendor cheerleader: When deemed necessary, I would not shy away from criticizing Workday as I did in my Open Letter to Dave Duffield and Aneel Bhusri about their approach to Europe. 

Now has come the time to point the finger at Workday again. In exactly one month, as per the below notice, Workday will retire its Shared Demonstration Tenants, usually known in the Workday family of users as GMS, and offer a paid version. This is a Very Bad Idea and before I expostulate on it, let me first explain to the layman what GMS is and why it is so important. 


GMS - A unique demo environment
GMS was one of the great innovations that Workday brought. For someone like me whose experience of an HR vendor's demo environment was limited to the dreadful ADS by Oracle, this felt like heaven when I first sampled it. At long last here was a system which you could go to 24x7 to check, demo with minimal preparation, learn any feature you were interested in. And it rarely let you down as it was bug-free. Actually, for one my first global Workday implementations, then a wall-to-wall 20-year SAP shop with more 140,000 employees, I was tasked with traveling the length and breadth of planet Earth to visit the major subsidiaries to convince them to give Workday a try.

Without GMS, I doubt I would have been able to pull it off. I wanted to demo what Workday could provide but since our tenant had not yet been fed with setup and worker data, I couldn't rely on it. So, I decided to enlist the help of GMS, hiring employees in Spain, Romania, Brazil, Korea, Morocco, Argentina - etc. in a way that made sense to those companies. I made it obvious to my stakeholders that this was a shared environment, that it didn't include all their specific data and processes but it could give them a sense of what was possible with Workday. 

LOGAN FOR PRESIDENT!



And it worked! All the subsidiaries agreed to greenlight the project and we started on implementation. The rest, as they say, is history.



Critical for SMEs
If my example is a good one to show how useful GMS is for a large, global multinational able to throw millions at its Workday implementation, think then how vital it is for an SME company struggling with limited resources and a shoestring budget. These companies cannot afford the multiplicity of tenants that Workday would readily charge them for. And I'm not speaking here of the complexity to manage several tenants, which in and of itself is not an issue except when you don't have the resources to do that. In addition, without GMS the learning curve for talent becomes steeper. 

More than a marketing blunder, this is a sales disaster-in-waiting. After targeting the mid-market for a while, it is counter-intuitive for Workday to remove one of its major selling points to this very market segment. I don't know what Carl Eschenbach is up to, but I can't see Dave Duffield, Aneel Bhusri or Chano Fernandez signing off on this. 

Rationale for the paywall
Although some detractors are lambasting Workday for this grab for customer dollars, there are some good reasons for it which have to do with Workday's amazing success. Quarter after quarter the customer base grows, which means that what used to be a few hundred concurrent users of GMS has now evolved into thousands and thousands of users from customers and partners. This in turn has made accessing GMS ever more difficult with the below message one of the greatest sources of frustration of customer administrators and project consultants. 

 Hence Workday's offer to its customers: "Rather than have a free demo tenant which you can rarely use, why not have a paid one which will always be at your disposal?"


Unacceptable policy change
Well, as we all know, there's no such thing as a free lunch - and certainly not a free tenant. The current shared GMS is included in customers' subscription. It is therefore disingenuous, not to say dishonest, from Workday to claim that they're just putting an end to a free goodie. We all know that Workday comes with a premium price tag, which is justified by the second-to-none quality of its products, consultants and resources. So, this "free" GMS is actually NOT free. Customers are paying for it, and expensively so.

If Workday feels that time has come to charge those who want to use GMS, then it should be consistent and reduce the subscription rate by as much. Those who feel they cannot do with GMS will then pay the new tenant price which means that at the end of the day they will be paying basically the same they were paying before for exactly the same service. And those who didn't use GMS (not many companies but they exist) and who resented having to pay for a service they weren't using will actually enjoy the new policy because they'll be paying less for a similar service level. Win-win for all.

Of course, I can hear you say, "Not so fast. Those who pay separately but at the same rate as before are getting a better service because the tenant is theirs and it'll be working without the access issues we've been experiencing of late." Well, that argument is a poor one because Workday always boasted of how scalable its system is. So, why is GMS now having concurrent access issues? And what guarantees do we have that even with a private GMS if our user base grows we won't suddenly be faced with this infamous "maximum number of users reached" message? 

What's next? Charging for the use of EIB? Of Customer Central? 

What Workday should do
Based on the previous, there are only two acceptable options for Workday:
(a) Reconsider its position, admitting it has erred and just scrap this new policy (Workday has backtracked in the past on some controversial decisions as soon as enough noise comes from their customer base);
(b) Stick with it but then revisit its pricing policy along the lines of what I described in the previous paragraphs.

What should customers do
Two situations here:
1. Net new customer considering Workday:  Do NOT sign the purchase order. Put the decision on hold while waiting for Workday's final decision.

2. Current Workday customer considering a scope extension: Do NOT license any new product until Workday does either of the two options I mentioned earlier (and make them know in no uncertain terms what you think that option should be - after all, Workday always claimed it listens to the "Voice of the Customer"), so let them know that without GMS you cannot prove the ROI for a new product. Also, check whether one of your current modules or one you're considering (such as Extend) doesn't come with GMS.




Workday, like all software vendors, will take into account customer demands when they hit the bottom line. When Workday sees that its next quarter isn't as good as what it expected, then it will have second thoughts and will become amenable to its customers' views. But customers should not accept that Workday just turn into another Oracle or SAP fleecing its customers whenever it feels it has an opportunity. 

Workday already took a leaf out of its competitors' book when it started growing its product line via acquisitions and not organically, even though it always said it abhorred such an approach. It is high time the similarities stopped. 


(This is the latest in a Workday series of posts by the blogger. The most popular ones can be found on the right-hand panel. For a full list, scroll down to the list of all posts by year)  

Wednesday, May 1, 2024

Spain's Pedro Sánchez: Europe's most despicable leader

BARCELONA

Soap opera Spanish-style 


   
For someone like me who has known Spain intimately for a couple of decades (read my blog on my 20-year love affair with Spain - my 5th most popular blogpost) and has followed its evolution and politics since the 1990s, it is disheartening to see how low its politics has stooped - and all due to one man, Prime Minister Pedro Sánchez, who now wins hands down the award for worst political leader in Europe - and probably in Spain's history, tied with Ferdinand VII, known as the Felon King. 

And yet, it was not meant to be like that. Sánchez started out as a star. Well, a falling star when barely two years as Socialist party leader he had to resign in 2016 after two inconclusive elections. Any other politician would have thrown in the towel. Not him. He traveled the length and breadth of the country, bringing his message, if not to the masses, at least to the party militants, who several months later, and against party leaders, voted him back into office. Pedro's first gamble had paid off.

His second stroke of luck was just around the corner: A no-confidence vote was called in 2018 against Conservative Prime Minister  Mariano Rajoy, following a court ruling in which it was mentioned that he must have know about some of the corruption in his party. This was later rescinded but the harm was already done, the no-confidence vote was passed against him and Sánchez managed this incredible feat: The first time since democracy was reestablished in Spain that a government came to power, not through an election, but through a no-confidence motion

In the following elections eyebrows were raised when, Sánchez, unable to win an outright majority, increasingly had to rely on far-left and Basque and Catalan separatist parties to come to, and stay in, power. Under him Spain experienced its first coalition government, with far-left Podemos. Further eyebrows were raised when, in the run-up to the 2019 election, Pedro Sánchez,who had always promised that fugitive Catalan leader Carles Puigdemont would face Spanish justice sooner or later and serve his sentence for his illegal attempt to make Catalonia break away from Spain, also promised that no pardon would be forthcoming for jailed separatists.



Well, that noble principle went out the door as soon as election returns showed Sanchez had no majority. The only way he could stay in power was to get the votes of Catalan separatists and the price was: Pardon for their leaders. And a reform of the criminal code to make those crimes disappear. A shocked nation saw Sánchez make an about-face and accept these demands. Nothing new about a politician promising one thing during an election campaign and, once elected, do something different, but here the stakes were quite high and the meaning of what Sanchez was doing unheard of: In the political Gospel according to Sánchez, if you commit a crime, you go to jail - unless you're a friend of Sanchez's: In which case we remove the crime as a punishable offense so that you can't be prosecuted, and for those who have already been condemned and are serving their sentence, I'll pardon you.

From then on, things took a turn for the worse and started going horribly wrong. In 2023, after regional elections dealt a devastating blow to the Socialists, Sánchez made one of his trademark bold moves, calling a snap election which he lost again, and not only did he not get an outright majority but the Conservative PP party came in first (also without a majority.) During the campaign, Sánchez was asked whether he would go further in acceding to Catalan separatists and grant them an amnesty: he consistently said that, unless a pardon, an amnesty was impossible because unconstitutional and therefore he's never do it. There are red lines that can't be crossed, he added.

At this stage, the reasonable thing would have been for the two parties to come to a gentlemen's agreement: To avoid becoming captive to smaller parties (the PP also had two center- and far-right parties yapping at its heels): Whoever comes up first gets to govern (with the other party abstaining during the vote in Parliament.) But that would have meant for Sanchez handing power over, albeit temporarily, to someone else, and by then it was becoming clear to most of us that Sanchez was enjoying the high life, the palaces and Falcon jet and being fêted and toasted as Spain's head of government. Like a Latin American left-wing leader, Sánchez is becoming ensconced on his throne - and enjoying it.

So, the red lines mysteriously disappeared. Amnesty was no longer unconstitutional: "After all," would Sánchez glibly say, "only the Constitutional Court (Spain's equivalent to the US Supreme Court) can decide what is constitutional and what is not. The man of no convictions showed that he had turned into a fully hypocritical and cynical politician negotiating with "Putsch-Demon", the man he had vowed would face Spanish justice. Catalan separatists, with a tiny number of deputies, became kingmakers because Sanchez needed each one of their votes since a couple of votes would make him lose power. Spain started looking like a banana republic where laws are made no for the benefit of the many, but for the benefit of the few - and especially the one: Sánchez, to ensure his stay in power.

"And I will call you Pedro Sánchez..."

 
Whatever absurd demand Catalan separatists would make, Sánchez would accede to them, such as the renewed demand to make regional languages as official languages at the Spanish Parliament. The demand had been rejected, and rightly so, by Sánchez himself just one year early as absurd since it would involve additional costs and was superfluous since every single deputy, even Catalans and Basques, spoke Spanish, anyway. Now that he needed their votes, this demand made more sense. Separatists' glee was on obvious display when they added a further demand: We also want our languages (accounting for something like 0.01% of Europe's population) to also become official languages at ...the European Parliament!. No issue, this is a very reasonable demand, Sánchez agreed, and instructed his Foreign Minister to make this happen. (So far other European countries are refusing seeing this as a domestic ploy that should remain circumscribed to Spain.)

Famous American comedian Groucho Marx once said, "These are my principles. If you don't like them, well, I have others." Sanchez is taking this principle, or lack thereof, to new heights - or, rather, new lows.

The latest sad episode in what is increasingly becoming a bad chapter in Spain's history came this week. Actually, it started last week when a judge accepted to investigated Sánchez's wife for corruption, after a denunciation by a civil organization. Sánchez went up in arms that this denunciation was unacceptable, that it was a ploy by the Conservative camp to hurt him. Somebody explain to me why the Prime Minister's wife can't be investigated? After all, a member of the Spanish Royal Family was investigated, prosecuted, sentenced to jail and served a couple of years in jail. If a royal can be sent to jail, why can't be the Prime Minister's wife be merely investigated? (At this stage she's not even being prosecuted?) Is she a goddess? Is he a god? Well, his behavior shows that he believes this to be so. And what about the judge who launched this investigation? A puppet of the right-wing and far-right folks, claims Sánchez. OK, so when judges send other people to jail, they are doing a great job, they are unbiased. But as soon as they do the same for left-wing politicians or their friends, they become corrupt and biased? This sounds more and more redolent of a banana republic.

Sánchez then made yet another of his bold moves: Announcing that he was taking five days off to consider whether he was going to resign to protect his family, he claimed. (As if a judge would rescind his wife's investigation because he has resigned!) Most observers, including I, knew there was no way a man so addicted to power as he was would resign on such a flimsy pretext. It was clearly a ploy to drum up more support for him in the run-up to the Catalan elections (2 weeks from now) and to the European elections (next month.) And on Monday, as expected, the circus came to an end when Prime Minister Sánchez went to meet the Spanish King to announce his "decision" which was  a non-decision since he wasn't resigning. Seeing the thousands who had been bused in to acclaim their Dear Leader "Pedro, Pedro, please stay" sent shivers down my spine, reminding me of the adulation of the North Korean leader or former Soviet/Easter European Communist leaders.  Sánchez announced that he was staying and would take measures against the press and judges who damage democracy.

Reminiscent of Chávez and Maduro in Venezuela? Remember that the Socialist Old Guard, especially the historic leader Felipe González, have denounced Sánchez's policies, especially regarding the concessions to regional separatists - except for one: Zapatero, who is a stalwart supporter of the Venezuela strongman. Are we surprised?

How many Spaniards see Socialist leader Sánchez's policies

It is too early to say that under Sánchez Spain is moving inevitably towards a Bolivarian model. But everything I have described so far, along with some of his policies, however, point towards it. What was the point in removing Franco from his Valle de los Caidos  graveyard when nobody cared a fig about a long-dead dictator?  - If not to mobilize the far-left masses and divide the country further. 

Only twice have I been very worried about Spain: When the 2008 financial crisis hit and 40% of young people found themselves out of a job. And now that the political crisis has reached unprecedented level of polarization under the stewardship of Sánchez.

And yet, as I said at the beginning, it was not supposed to be like that. When "Pedro" became Prime Minster he was this rare find: Handsome, smart, bold, amazingly lucky, English-speaking. He was  a model leader. How sad that he has degenerated into this obsessively ambitious, power-hungry, unscrupulous, lying, cynical, mafia-like don whose future actions are becoming increasingly worrisome. Small wonder many Spaniards have taken to referring to him now as "Perro" Sanchez.*


*Perro means "dog" in Spanish.

 (DISCLOSURE: The blogger is not affiliated with any political party, whether left- or right-wing or in between or beyond. Actually I NEVER cast a vote. But as a citizen I carefully watch how we are misgoverned in order to be able to should out loud: "Not In My Name." I described my model political system a couple of years ago in this post on DirDem or Direct Democracy.)


Monday, January 22, 2024

Workday Compensation: What every Comp & Ben person should know

PARIS

Anyone implementing Workday, either its HR offering (Workday HCM) or the Financials suite, will inevitably come across the compensation bit. And that's when challenges start and questions fly. What is involved? How easy is it to implement? How good are the products?

Having implemented Workday for the past 11 years for an exact number of 11 companies (talk of some symmetry!), here are a few tips on how to go about all things Compensation , organized along four pillars.

I. CORE COMPENSATION
It is a safe bet that if you're thinking about implementing Workday, chances are that you will be implementing Workday HCM and starting with the foundation product Core HR. Another safe bet is that as you plan on implementing all data, processes, security and reports involved with hiring, moving, promoting and terminating employees you'll have to implement the basics of Compensation. That is a foregone conclusion since no employee record is complete without at least some compensation components: salary and allowances that are committed to the employee when they are hired and onboarded. 

With this module you can track all types of gross compensation (for net compensation, see Payroll below) usually set up via Compensation Plans. Those plans determine if an employee gets a monthly salary, some 13th- or 14th-month pay, some seniority, housing or transportation allowance or a one-time payment (for instance, a welcome bonus or severance payment.)




To decide how these plans are assigned to an employee Workday provides Eligibility Rules which can be fiendishly complex - if that's what you want. There's beauty in simplicity, so before you start making highly sophisticated rules to decide who gets what (belonging to company X, with a management level of Director but not part of Location Z etc.) do yourself a favor and think about the cost to the maintenance team. One thing I strongly advise against: Do not add employee ID in these eligibility rules. It's akin to making a law for just one citizen. 

How thorough should your compensation be in Workday? It really depends on what your objectives are and how integrated your HRIS is. Some companies only track base salary and leave the rest in local systems. Others decide to have a full-fledged compensation system in Workday as a reflection of their rewards policy: In which case you'll have all types of Compensation Plans (not only Salary but Period plans, Allowances, One-time Payments) including, for the more complex ones, Calculated Plans. This way, especially for global companies, your compensation policies can migrate from local payroll systems (often the only HR system of record for those local subsidiaries) and become part and parcel of you global system. What is then left in Payroll is discussed in the next section.


II. WORKDAY PAYROLL
To help make a decision on what to keep in local payrolls and what is best handled in Workday, I have developed an analysis which I first shared with United Nations agencies when they started implementing Workday (In my distant past I worked 5 years for the UN: 2 in New York and 3 in Madrid.) Below is the framework I developed and then fine-tune for every customer. Since it is my intellectual property and proprietary analytical tool, contact me directly if you are interested.

I developed this multi-criteria analysis based on different combinations of criteria depending on company size, geography, scope, industry and management complexity. Although in its simplest expression payroll deals with gross-to-net calculation, the challenge is to reach agreement on what gross items needs to be part of the global Workday system and which ones can safely be left in local systems. I have spent an inordinate number of workshop hours with various companies trying to reconcile different stakeholders' positions on this topic. Note that some companies for some cases use net data in Workday Compensation (not Payroll) using a feature called Eligible Earnings Override.

Adding to the challenge is that some subsidiaries of multinationals may be willing to move to Workday Payroll while others would rather stick (for the time being, at least) to their current vendor. Even more challenging is the case, which I was recently involved with, where a global company had the US subsidiary already using Workday. It was quite complex to convince them that they had to re-implement the tool but in a different way, because what was acceptable when you only had to deal with North America Comp & Ben policies no longer holds true when you become part of a new global design. And even if none of your subsidiaries are using Workday at the outset, which probably from an implementation makes it easier, half way through implementation you may acquire a major company which is already live on Workday with their own compensation approach and suddenly the painfully reached agreements with the other business lines and countries is thrown up in the air. Although this may affect any implementation of an HR system, when it comes to compensation people tend to be very touchy and jittery about change.

One of the criteria to take into account is whether/to what an extent you want to make use of Workday payroll. Unlike other compensation products (or other modules from other product families), you usually license Workday Payroll for the countries you're interested in...if those countries are available. Unlike its predecessor product, PeopleSoft, where I was Product Manager in the early 2000s and where in a period of 18 months we added payrolls for 10 countries, Workday's payroll approach has been of the drip-feeding variety. For its first decade, the vendor only focused on its North American turf and released US Payroll and Canadian Payroll. Only recently have UK and French Payroll been released with Australia even more recently. Unless you're particularly lucky to be operating in only these countries, you'll have to make do with your current vendors for non-covered countries. But if you can implement Workday Payroll along with your Core Compensation from the same system, then you'll benefit from the advantages of having a single integrated system (same data model, security, reporting etc.)

And just because a country payroll is available doesn't mean it makes sense for you. Again, another differentiator with PeopleSoft (a.k.a. Workday 1.0):  In France, for instance, the first PeopleSoft French Payroll customers were major companies (such as banking giant Société Générale); for Workday, large French companies which have taken to Workday HCM enthusiastically, have been strangely reluctant to test the payroll waters. So far, only mid-size companies like well-known retailer Franprix have adopted Workday Payroll whose implementation in France has been, shall we say, challenging. And I'm being charitable here. 

Finally, if you wonder what Workday Payroll UN agencies use, be apprised that they are the only customers who don't need a country payroll to implement payroll because as an intergovernmental organization they are not subject to local rules and regulations. To put in another way, they make their own labor laws meaning that they can implement Workday Compensation/Payroll/Benefits in a very tight manner to meet their quite complex requirements (UN member states' rule creativity is on a  par with national governments' legislative innovation -  if you get my drift 😊)

III. WORKDAY ADVANCED COMPENSATION
Disclosure
: This is my favorite of all 4 Workday compensation products - half of my decade-long Workday experience has been spent implementing it and providing support on it when it goes live. Unlike Talent/Performance, which can be implemented with a limited Core HR (not something recommended by Workday, although one of my first clients infamously did just that as they moved from SAP to Workday); Advanced Compensation not only requires that you already have in place a robust Core Compensation but also Core HR - without them, the exercise is largely pointless.

So, what is Advanced Compensation about? It is about organizing a structured conversation between various stakeholders at the beginning of a new year to make decisions as to who should be rewarded for their work through a salary increase, promotion, stock or bonus awards. Both Core Compensation and Advanced Compensation (henceforward CC & AC) are based on compensation plans (AC plans are Merit, Bonus and Stock plans) but here the similarities end. 

If you see in an employee's file that they have been assigned a Salary plan or an Allowance plan (both CC) it means that the amounts at hand are guaranteed to be collected by the employee; however seeing that an employee was assigned a Stock plan or a Bonus plan (both AC plans) doesn't mean at all that they will receive company shares or a bonus. For that to happen, two more developments need to take place:               

-First, a specific process (called a Compensation Review) needs to be launched. Until and unless such a review cycle has been launched, those Merit, Bonus & Stock plans in the employee's file (Worker Profile in Workdayese) are merely decorative. Just because you have a 5% target in your merit plan doesn't mean that you will be inevitably get a salary increase the following year. After a review cycle has been launched, another development needs to take place.

-Second, through various stakeholders (usually managers, HR, Comp & Ben team) agreeing on it, a decision is made and confirmed that your salary will be increased with, maybe, a few company shares and lump sum thrown in as well if you have been deemed worthy of the attention. 

 

               Where it all happens: The Compensation Review Grid  


 

Please note that I mentioned earlier that AC needs two other modules to  have been implemented: Core HR and CC. A third product, Talent/Performance, is not necessary but an increasing number of companies have found it useful to link AC to Talent & Performance so that a compensation review process follows a performance review cycle and feeds it through an automation of the proposed guidelines. Thus, if an employee has achieved 100% of their objectives they get, say, a 3% salary increase, but if they exceed their objectives then the increase goes up to 4%. Other criteria may also be included such as equity or market position, but as you may suspect I could rant for hours on the AC module and I still won't have enough time and space to do justice to it. I therefore better stop here and move to the last piece in the Workday Compensation puzzle.

IV. WORKDAY BENEFITS
Just as any HRIS implementation will require an analysis and decision of what should stay in local payroll/HR systems and what should migrate to Workday/Compensation, the same thing applies to Compensation vs Benefits. Since practice, culture and regulations vary from region to region or even with a group of countries, any strategy will be different.

For instance, in the United States, Health, Retirement, Life and Disability can be provided to employees on a flexible basis, via an overall package whereby they pick what combination they are interested in. In continental Europe, on the other hand, most of these benefits are mandated by law and/or company/union agreements. This means that for US/UK employees, you may need strong self service benefits features, whereas in Europe these are not needed. 

Below are some criteria of an analysis framework that I developed for my clients when implementing Workday in order to decide what should be implemented for what features. As an example, a Dental Plan may need to be set up as part of the Benefits module in the US since coverage, eligibility and elections need to be tracked from employee to employee where they can differ. In Europe, on the other hand, all a company may want to track is that as part of your overall compensation package (Total Rewards in Workday jargon) employees are provided with a Dental Plan. If which case no need to use the Benefits module for that (which, remember, comes with a separate license): You can use some appropriate compensation plan to track the same type of data. 

 


Since obviously any approach has to be tailored depending on the specific situation of any company, for further information please reach out to me directly.


V. INTERFACE
Since most of what happens within CC and AC is irrelevant if it doesn't find itself paid to the employee, getting the data from Workday CC & AC is therefore key. This can be done in several ways.

-The basic way is to extract data via a report and, after having transformed it in the right format, feed it into the local payroll being used.

-Use the various Cloud Connect/Payroll Interface tools using specific protocols like PECI or PICOF that Workday offers. EIB (mentioned earlier) can be used as well (see below diagram.)

-You may also want to interface Workday Benefits to the various third-party vendors a company uses -> Cloud Connect for Benefits is probably your best friend especially for Cobra integrations int he United States. 

 Since this post is only about the four Compensation pillars within Workday, and Interface/ Integration warrants a separate post, I'll leave it at that for the time being.






(The blogger/consultant, after having spent most of 2023 implementing Advanced Compensation, is now providing operational support on a compensation review cycle launched this month for a global group with a 70,000+ headcount.)